Heathrow chief asleep as airport closed - report
Summary
On March 21, a fire at an electrical substation near Heathrow Airport caused a power outage, leading to the suspension of airport operations. An inquiry found that Heathrow's CEO, Thomas Woldbye, was not reachable during the incident because his phone was on silent. The review concluded that the airport handled the situation appropriately under challenging circumstances.Key Facts
- A fire at a nearby electrical substation caused a power outage at Heathrow Airport on March 21.
- The power cut led to the suspension of flights and affected 270,000 passenger journeys.
- Heathrow's CEO, Thomas Woldbye, was not reachable during the incident as his phone was on silent.
- The airport's chief operating officer made the decision to suspend operations early on March 21.
- An inquiry led by Ruth Kelly found the airport's response was efficient and appropriate.
- The review suggested Heathrow improve contact methods for key personnel during emergencies.
- The airport deemed its electricity supply resilient but acknowledged the incident's low likelihood.
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