Full List of Companies FTC Probing Over 'Personalized Pricing'
Summary
The Federal Trade Commission ordered nine companies to provide information about how they set consumer prices and, for some gig-work services, worker pay. The inquiry is an information-gathering study, not a finding that the companies violated the law.Key Facts
- The companies named are Delta Air Lines, United Airlines, JetBlue, Lyft, Uber, DoorDash, Instacart, Target and Walmart.
- The FTC is examining whether personal data or other factors, including loyalty-program participation, affect prices for the same product or service.
- For ride-share and delivery companies, the inquiry also covers how they calculate worker compensation.
- The FTC requested records on the inputs, tools and procedures used to set or adjust prices and pay.
- Each company has 45 days from receiving its order to respond; the FTC says it can seek a court order to compel compliance.
- The FTC issued the orders under Section 6(b) of the FTC Act, which permits broad studies without a specific law-enforcement purpose.
- In a separate test, Consumer Reports and partner groups analyzed 193 submissions from volunteers who shopped for identical Instacart baskets at the same time.
- That test found about three-quarters of the grocery items appeared at multiple prices, with basket totals varying by an average of about 7 percent.
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