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The humans burning out on AI's cyber frontlines

The humans burning out on AI's cyber frontlines

Summary

Cybersecurity teams face a sustained rise in attacks, software vulnerabilities and false alarms, adding to long-running burnout across the industry. Companies are using AI and automation to help sort threats and investigate incidents, but some workers worry that these tools could replace them.

Key Facts

  • Justin Timothy, a threat intelligence consultant at GuidePoint Security, said ransomware groups had returned after a seasonal summer slowdown.
  • Palo Alto Networks reported that demand for its incident response services rose by double digits over six weeks.
  • Palo Alto Networks is moving employees from other projects to incident response as it prepares for attacks exploiting recently disclosed PHP vulnerabilities.
  • Palo Alto Networks' Troy Bettencourt said investigations that once took one consultant can now require teams of five to 20 people.
  • Armadin's threat intelligence team spent days reviewing hundreds of purported exploits, many of which did not work.
  • Security firms are adopting AI and automation to identify software weaknesses and speed up investigations.
  • Cybersecurity workers face heavy workloads as well as concerns that AI tools designed to help them could replace their jobs.
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