‘Apologies for any confusion!’: how to write the perfect passive-aggressive email
Summary
A ZeroBounce survey found that “just to be clear” was the most commonly selected passive-aggressive email phrase among respondents. The article lists other phrases used in tense workplace exchanges and ends by suggesting people pause before sending an angry reply.Key Facts
- ZeroBounce surveyed desk workers about passive-aggressive email phrases.
- Fifty-two percent of respondents selected “just to be clear.”
- “Per my last email” received 40% of responses.
- “As previously discussed” tied with “per my last email,” according to the article.
- Other phrases on the survey list included “for future reference” and “kindly note.”
- The author describes using phrases such as “as agreed” and “apologies for any confusion” in pointed workplace emails.
- The article concludes by advising readers to take a breath and consider deleting an angry draft.
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