Fresh wave of fridge cyberattacks hits European supermarkets
Summary
Supermarkets in Belgium, Luxembourg and Sweden reported overnight temperature spikes in refrigerators and freezers on November 2, which several retailers or service providers attributed to cyberattacks. The incidents followed a similar attack in France in October that affected hundreds of stores and caused food losses and fires; investigations are ongoing.Key Facts
- Ahold Delhaize and Colruyt said an IT incident affected refrigeration systems at stores in Belgium and Luxembourg.
- Carrefour Belgium reported disruption at about 15 of its 700 stores, and its spokesperson called the incident a cyberattack.
- An Ikea store in Mons, Belgium, reported freezer temperatures rising after a cyberattack; the retailer said no other Belgian Ikea stores were affected.
- Colruyt Group said five shops had their refrigeration systems attacked.
- Sweden’s national cybersecurity centre said it was working on several incidents involving grocery-store refrigeration systems.
- ICA said a limited number of its stores were affected, while Coop told Swedish media that six stores were affected.
- In France in October, hackers reportedly raised cooling-unit temperatures as high as 50°C at hundreds of supermarkets, leading to fires and food losses.
- Authorities had not identified who was behind the French incidents, and no one had claimed responsibility.
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