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Primark brings forward home deliveries plan by two years after profits slide

Primark brings forward home deliveries plan by two years after profits slide

Summary

Primark plans to start home deliveries in the UK by December next year, about two years earlier than planned, after Associated British Foods acquired a robot-assisted warehouse in Sheffield. The move comes as Primark faces weaker profits and aims to reach shoppers who live far from stores or prefer online shopping.

Key Facts

  • Primark will take over the Sheffield warehouse by the middle of next year.
  • The retailer plans to prepare suppliers to provide stock for individual online orders as well as bulk store orders.
  • Primark already offers click and collect in the UK, a service it has gradually introduced since 2022.
  • The company has 511 stores across 21 countries and plans to offer home delivery in mainland Europe after the UK launch, without giving a timeframe.
  • Primark's sales rose 4% to £9.8 billion in the year to 12 September, mainly because of new store openings.
  • Sales at established stores rose 0.5% in the UK, while they fell 4.7% in mainland Europe and 2.6% in the US.
  • Primark's profits fell 10% to £1 billion after the company cut prices and increased marketing.
  • Associated British Foods plans to separate Primark from its food and sugar businesses in December 2027.
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