M&S takes more than a year to recover from cyber-attack as profits bounce back to £355m
Summary
Marks & Spencer reported a profit of £355m for the six months to 26 September, up from £3.4m a year earlier, as it recovered partly from a 2025 cyber-attack. The attack’s effects still weighed on clothing and homewares, but M&S said stock availability had recovered and it expected performance to improve in the second half.Key Facts
- The cyber-attack began over Easter 2025 and forced M&S to close its clothing and homewares website for more than six weeks.
- Group sales rose 16.2% to £9.2bn in the half year.
- Clothing, beauty and homewares sales increased 17.5% to almost £2bn compared with the same period a year earlier.
- M&S said clothing and homewares sales and profits remained below their level from two years earlier, partly because manual ordering limited product availability.
- Food sales rose almost 14% to £5.2bn as M&S opened seven stores and invested £50m in prices and quality.
- The Ocado joint venture made a half-year profit of £25.6m, compared with a loss of £3.1m a year earlier.
- M&S expects to cut £120m in costs this year across technology, logistics and stores, partly offsetting £35m in costs from a new packaging levy.
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