Minister tells energy suppliers to do more to help households tackle unpaid bills this winter
Summary
The UK government plans to spend almost £2.5bn to reduce energy debts for about 2.4 million of the most affected households. Energy Minister Polly Billington urged major suppliers to identify customers in financial difficulty and offer support, alongside government measures to prevent new debts from building up.Key Facts
- Household energy debt could reach £7bn by the end of the year.
- The government’s one-off debt relief scheme is part of a wider plan to tackle energy arrears.
- Suppliers are expected to offer options such as payment plans and referrals to debt advice.
- The government plans to work with suppliers to identify households needing help and make payments easier.
- The government supports smart meters and smart prepayment meters to help households monitor energy spending.
- The government says the package and related measures could save households an average of about £130 over 10 years.
- The government plans to require landlords to give suppliers meter readings and move-in or move-out dates; around 40% of unpaid bills are said to build up during home moves.
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