A ‘customer success story’: leaked documents show Cisco doubled down on Israeli military deals during Gaza war
Summary
Leaked Cisco documents reviewed by the Guardian describe repeated outages affecting Israeli military intelligence systems and the company’s efforts to maintain and expand its business with Israel during the Gaza war. The documents also say Cisco subsidiary Splunk sought a role in Project Nimbus, a cloud-computing contract involving the Israeli government, Google and Amazon.Key Facts
- A September 2025 draft Cisco memo said repeated network outages disrupted Israeli intelligence operations during the war and damaged customer confidence.
- The memo described multi-hour system outages, repeated crashes and failures in built-in debugging tools.
- A 2025 document reviewed by the Guardian put Cisco’s Israeli military intelligence contracts at about $67 million over three years.
- Leaked documents indicate Cisco worked to preserve and expand its relationship with Israeli military and intelligence customers during the war.
- Earlier in 2026, Cisco subsidiary Splunk pitched to join Project Nimbus, a cloud-computing contract involving the Israeli government, Google and Amazon.
- Cisco did not respond to the Guardian’s request for comment.
- An Israeli military spokesperson said the military uses services from a range of companies but would not comment on contracts or services provided by other entities.
- The article reports that the U.S. Equal Employment Opportunity Commission found reasonable cause to believe Cisco oversaw a hostile work environment after the October 7, 2023 Hamas attacks and the subsequent war in Gaza.
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