Qantas to cut 850 Australian jobs and outsource work to India under AI-driven overhaul
Summary
Qantas plans to cut 850 Australian jobs and shift some work to Accenture’s India-based team as part of an overhaul focused on its systems, processes, data and use of AI. The airline says it will consult affected employees and unions, with the first changes expected by the middle of next year.Key Facts
- Qantas signed a multi-year agreement with professional services firm Accenture.
- Some services will move to Accenture’s India-based team.
- Qantas CEO Vanessa Hudson said the airline would consult affected staff and unions before making final decisions.
- The first changes are expected to take effect by the middle of next year.
- The article describes the plan as the third major Australian corporate restructuring announced in three weeks, after moves by Canva and National Australia Bank.
- The article says the three companies have targeted about 4,550 roles for cuts, relocation or restructuring: 2,500 at NAB, 1,200 at Canva and 850 at Qantas.
- Qantas says customer demand remains resilient and it will adjust fares and capacity in response to fuel costs.
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