T-Mobile illegally imposed 50 GB cap on low-income home Internet plan, NY says
Summary
New York officials said T-Mobile violated the state’s Affordable Broadband Act by limiting its low-income wireless home Internet plan to 50 GB per month and slowing speeds to 600 Kbps after customers used that amount. Under a settlement, T-Mobile must remove the limits, expand plan availability and make plan information easier to find.Key Facts
- New York officials said the state investigation found T-Mobile’s low-income home Internet plans did not meet the Affordable Broadband Act’s requirements.
- The law requires qualifying providers to offer eligible households Internet for $15 a month at speeds of at least 25 Mbps, or $20 a month at speeds of at least 200 Mbps.
- T-Mobile’s plan had a 50 GB monthly data cap, after which maximum download speeds fell to 600 Kbps.
- New York said a typical customer could reach the data cap after about four days of use.
- T-Mobile limited the plans to homes eligible for its 5G home Internet service, leaving out residents in areas with only 4G service.
- The settlement requires T-Mobile to remove the data and speed limits, expand availability and improve access to plan information within 120 days.
- T-Mobile neither admitted nor denied the state’s findings and said it would update the plan to meet state requirements while keeping the same price.
- New York began enforcing the law in January 2025 after the Supreme Court rejected an industry challenge to it.
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