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Microsoft outage 'stark reminder' of how much we rely on tech

Microsoft outage 'stark reminder' of how much we rely on tech

Also reported by CBS News, The Hill, France24, Guardian World, Al Jazeera, Newsweek, Guardian Business, ABC News

Full coverage (8 outlets)

Summary

A Microsoft outage lasting more than 22 hours disrupted Microsoft 365 services, including Outlook, in more than 70 countries. Routine automated checks took some servers offline and overloaded others; Microsoft said it restored services gradually and is reviewing the failure.

Key Facts

  • The outage affected Microsoft 365 services, including Outlook.
  • Microsoft said routine automated checks took some servers offline, increasing traffic on the remaining servers.
  • The disruption lasted more than 22 hours, and recovery took nearly a full day.
  • Issues were reported in more than 70 countries.
  • The outage affected email systems at the U.S. House of Representatives and Australian intelligence agencies.
  • Court systems in Singapore and airline support desks in India also experienced disruption.
  • Microsoft said the cause was a technical failure, not a cyberattack.
  • Microsoft said it is reviewing the incident to help prevent a similar disruption.
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