Microsoft says consumer products 'fully recovered', business services improving
Summary
Microsoft said its consumer services had fully recovered by 4:10 p.m. GMT on Friday after a global outage lasting more than 24 hours. The company said Microsoft 365 business services were still recovering as it monitored delayed email, while U.S. officials said the outage was not linked to a nationwide air stoppage.Key Facts
- The outage affected Outlook, Copilot, and some Teams features.
- Microsoft said consumer services had fully recovered by 4:10 p.m. GMT on Friday.
- Microsoft reported sustained recovery in Microsoft 365 enterprise services.
- The disruption lasted more than 24 hours and affected at least 74 countries across the Americas, Europe, Asia, and Africa.
- Microsoft said it was monitoring email messages delayed during the outage before declaring enterprise services fully resolved.
- Microsoft apologized for the shutdown and said it would monitor services for further problems.
- The U.S. homeland security chief said the outage was not linked to Friday's U.S. air stoppage.
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