Summary
The United States Postal Service (USPS) is starting a program to modernize post office lobbies across the country. This will include new technology like 24/7 smart lockers, improved self-service kiosks, and a mobile app to make mail services faster and more convenient. These changes are part of USPS's plan to improve services and manage its finances better, with completion targeted by 2026.
Key Facts
- USPS is modernizing post office lobbies with new technology.
- Changes will include 24/7 smart lockers for package pick-up, currently at 700 locations.
- Enhanced self-service kiosks will help with mailing tasks and reduce wait times.
- The Rapid Drop mobile app will help with tracking and managing packages.
- Post offices will have digital displays and redesigned layouts to improve service.
- Some locations will offer more government services, like passport processing.
- Full renovations are already in place in cities like Los Angeles and Fort Lauderdale.
- The first phase of updates is planned to finish by October 2025, with further expansion in 2026.
