Summary
The RAC advises that drivers should not be forced to use apps to pay for parking due to difficulties many face. An RAC survey found that most drivers have problems with parking apps, including poor phone signals and app recognition issues. The RAC supports the National Parking Platform, which aims to streamline parking app use.
Key Facts
- RAC says drivers should not be forced to pay for parking only with apps.
- An RAC survey showed three-quarters of drivers have problems with parking apps.
- Common issues include poor phone signal and the app not recognizing the car park.
- The UK government plans to expand the National Parking Platform (NPP), which combines different parking services into one app.
- RAC suggests drivers should have at least two payment options.
- Nearly half of surveyed drivers prefer paying by card or contactless payment on their phones.
- The National Parking Platform is managed by the British Parking Association on a not-for-profit basis.
- The RAC advises drivers to save evidence if they have issues paying for parking due to signal problems.
