Millions more to get test results via NHS app, government says
Summary
The UK government plans to use the NHS app as the main way to communicate with more patients in England. This change is expected to save the NHS £200 million by reducing paper letters and using digital messages instead. People who can't access the app will receive text messages or letters.Key Facts
- The NHS app will send more messages about test results, appointments, and screening reminders.
- The government will invest £50 million to expand the app's use.
- Currently, about 50 million letters are sent to patients each year.
- People without app access will get text messages and letters as a backup.
- The NHS plans to send 270 million messages through the app this year, which is 70 million more than last year.
- The app will help remind patients of appointments to reduce missed visits.
- Over 11 million UK residents use the NHS app each month, with nearly 20 million receiving messages.
- The app's services are available in 87% of hospitals across England.
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