Summary
Changes in U.S. import rules led by the Trump administration are causing delays and confusion in package deliveries. Many shipments are stuck or marked for disposal due to new customs requirements. Customers and businesses are facing unexpected challenges and costs as they try to navigate these rules.
Key Facts
- The U.S. has new rules requiring packages under $800 to be inspected, impacting about 4 million parcels daily.
- UPS customers are reporting missing packages, some containing personal or valuable items like wedding dresses.
- Businesses like Mizuba Tea Co. are experiencing significant shipping delays, with shipments worth more than $100,000 held up.
- These new rules demand more documentation and tariffs, especially for materials like steel or aluminum.
- Companies like UPS and FedEx are struggling to adapt to these changes, resulting in longer wait times for package delivery.
- Some importers are unaware of the requirements or face difficulties meeting them, leading to packages being marked for disposal.
- UPS claims it clears more than 90% of international packages promptly, but customers report a lack of communication before packages are threatened with disposal.
