Airline apologises for asking dead flight attendant for paperwork
Summary
A Taiwanese airline, Eva Air, apologized for mistakenly asking for paperwork from a deceased flight attendant named Ms. Sun. The 34-year-old flight attendant passed away after feeling unwell during a flight, and there is an investigation into whether she was overworked. Authorities are investigating the incident, and the airline acknowledged the error in communication with her family.Key Facts
- Eva Air apologized for requesting paperwork from deceased flight attendant Ms. Sun.
- Ms. Sun fell ill during a flight from Milan to Taoyuan City, Taiwan, and died on October 8.
- Authorities and the airline are investigating if Ms. Sun was overworked and if she was denied medical help.
- Social media claims suggest Ms. Sun was pressured to work despite feeling unwell.
- Ms. Sun's phone received a message asking for leave documents after her death.
- Eva Air acknowledged the message was a mistake and apologized to Ms. Sun's family.
- Ms. Sun had flown an average of 75 hours per month, which is within legal limits.
- Eva Air has been fined seven times since 2013, mostly for staff overtime issues.
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