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Customers sue maker of popular On Cloud shoes over 'noisy and embarrassing' squeaks

Customers sue maker of popular On Cloud shoes over 'noisy and embarrassing' squeaks

Summary

Customers have filed a lawsuit against the shoe company On, saying their sneakers make loud, unwanted squeaks. They claim the noise makes the shoes annoying to wear, and they want refunds and other damages. On is a Swiss company that reported high sales, but it has not commented on the lawsuit.

Key Facts

  • Customers are suing the athletic shoe company On for creating sneakers that squeak loudly.
  • The shoes in question are called "CloudTec" and are priced around $200.
  • The sneakers have holes in their soles, which are designed to make them feel soft and comfortable.
  • The lawsuit claims the shoes are especially problematic for people who wear them all day, like nurses.
  • Customers say the shoes require home fixes, and returning them was not an option.
  • The lawsuit mentions the Cloudmonster and Cloudrunner models specifically.
  • On has not responded to requests for comment about the allegations.
  • The company, backed by Roger Federer, saw strong sales from direct consumer purchases recently.

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