Summary
A major outage at Amazon Web Services (AWS) disrupted many websites and apps on October 20, 2025. The issue started due to a software update error at a facility in Northern Virginia, affecting numerous online services.
Key Facts
- The outage began early on October 20, 2025, at around 3 a.m. Eastern Time.
- AWS's facility in Northern Virginia experienced "increased error rates and latencies."
- Popular websites and apps like Duolingo, Roblox, and Fortnite had difficulties.
- Financial service apps such as Coinbase, Robinhood, and Venmo were also affected.
- AWS is a key part of the internet's infrastructure, covering about 30% of the cloud computing market.
- An error in a software update to AWS's DynamoDB service caused the outage.
- Amazon reported making progress toward fixing the problems by Monday evening.
