Summary
Praia Health has launched a new AI tool called Praia Intelligence to help health systems better engage with patients by personalizing their digital experience. This tool is designed to organize and streamline patient data, automate tasks, and increase patient interaction with health services. Praia recently partnered with Providence health system and Labcorp to simplify lab bookings and improve the overall digital experience for patients.
Key Facts
- Praia Health introduced an AI tool, Praia Intelligence, to improve patient engagement by personalizing digital experiences.
- Praia Intelligence combines data and patient engagement workflows for real-time personalization and automation.
- Early results showed a 15% to 30% increase in patient lead conversions and an 8% to 15% increase in repeat visits.
- Praia partnered with Providence and Labcorp to make lab bookings easier and more integrated into the health system portal.
- The AI-driven platform aims to reduce costs, increase patient loyalty, and help health systems with digital transformation.
- Praia Intelligence is designed to show patients relevant information like overdue bills or missed vaccination appointments in their portal.
- Digital notifications increased lab appointment bookings by 52% and improved patient bill pay engagement by 52%.
- Praia Health was launched from Providence’s Digital Innovation Group about two years ago.
