Summary
Research shows that even when a phone displays the 5G symbol, it often uses a slower 4G connection. Tests found that 40% of the time, 5G symbols appeared, but the real connection was 4G. Some networks are now offering "standalone 5G" for more consistent 5G speeds, but these plans are often more expensive.
Key Facts
- Research found that phones show the 5G symbol but often operate on 4G networks.
- About 40% of the time, the phone displays 5G, but the connection remains on 4G.
- The top 5G download speed can be very fast, but many users experience much slower speeds.
- To get true 5G speeds, some networks offer "standalone 5G," which may require a more costly plan.
- Mobile expertise recommends users check their phone speed and provider coverage if they suspect poor 5G service.
- The study involved 11,000 tests in areas like central London and North Lincolnshire.
- Mobile UK, the industry trade body, acknowledges the issue, emphasizing the presence of a 5G signal may not equate to a 5G connection.
