Summary
Delta Air Lines has introduced a beta version of its AI-powered digital assistant called Delta Concierge, available to selected SkyMiles members through the Delta app. This service aims to provide personalized travel support and answers to common travel questions, with plans to expand its features over time.
Key Facts
- Delta Concierge is an AI-powered assistant within the Delta app.
- The service started as a beta version for selected SkyMiles members on October 29.
- The digital assistant can answer questions about flights, SkyMiles status, and baggage issues.
- It offers personalized FAQs based on travel history and preferences.
- The assistant features voice activation for hands-free use.
- Future updates will include additional features like travel tips and airport guidance.
- Delta seeks feedback from users to improve the service.
- The service is currently not available to all users but will expand over time.
