Deported gang members get second chance at call centre
Summary
Alberto Salagan, who spent most of his life in the U.S., was deported back to Mexico, his birth country. He was able to find work at a local call center, EZ Call Center, which employs mainly other deportees, and pays them to use their English language skills to interact with U.S. customers.Key Facts
- Alberto Salagan was born in Mexico but raised in the U.S.
- He was deported back to Mexico following an arrest for gang activity.
- He struggled with returning to Mexico due to language barriers and lack of support.
- He found employment at EZ Call Center, which is a company that employs many deportees.
- The company's owner, Daniel Ruiz, was himself deported from the U.S.
- The company has U.S. clients and the employees use their English language skills to assist these clients.
- President Trump has spoken about carrying out a large-scale deportation, but numbers from the Mexican government show deportations have been lower in the first three months of Trump's second term.
- Daniel Ruiz also co-founded a humanitarian organisation, the Borderline Crisis Center, which supports deportees in Mexico.
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