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Just the Facts, from multiple news sources.

Guests ejected mid-stay from bankrupt hotel chain Sonder

Guests ejected mid-stay from bankrupt hotel chain Sonder

Summary

Guests at Sonder properties were asked to leave in the middle of their stay because the company declared bankruptcy. Marriott ended its leasing deal with Sonder due to financial issues. Sonder, known for premium apartment rentals, is seeking bankruptcy protection in all countries where it operates.

Key Facts

  • Sonder, a rental company for premium apartments, has gone bankrupt.
  • Guests staying at Sonder properties were asked to leave due to the bankruptcy.
  • Marriott ended its leasing agreement with Sonder because of financial problems.
  • Guests who booked via Marriott's platforms are getting help, while others are advised to seek refunds from their credit card companies.
  • Sonder blamed technology and financial issues for its bankruptcy.
  • There have been complaints about access issues with door codes and lack of communication from Sonder.
  • Sonder is filing for insolvency in all countries where it operates.
  • Marriott clarified it does not charge cards for Sonder bookings but is helping with refunds.

Source Information