Summary
Amazon has changed its return policy for the holiday season. Shoppers can now return most items bought between November 1 and December 31, 2025, until January 31, 2026, giving them more time to make returns after the holidays. Exceptions apply to certain products like Apple items and non-returnable goods.
Key Facts
- Amazon's regular return policy allows returns within 30 days of delivery for items in original condition.
- The holiday return policy extends the period for returns of most items purchased between November 1 and December 31, 2025, to January 31, 2026.
- Apple-branded products bought during the same period can be returned until January 15, 2026.
- Refund processing times vary: gift card balance refunds take a few hours, credit card refunds take 3 to 5 days, and debit card refunds may take up to 10 days.
- Certain items cannot be returned, including perishables, items with shipping restrictions, and customized products.
- The return policy extension aims to improve customer loyalty and handle return volumes more effectively over the holiday period.