Summary
A report from the U.S. Government Accountability Office (GAO) warns that digital surveillance at work, often called "bossware," can harm employees' physical and mental health. The study highlights the need for urgent reforms to protect workers and outlines the negative impact of widespread workplace monitoring.
Key Facts
- The GAO warns that employee surveillance can lead to physical injuries and mental stress.
- Surveillance technologies include cameras, microphones, productivity software, and location trackers.
- 68% of U.S. workers have experienced some form of electronic monitoring.
- The GAO report is based on interviews with stakeholder groups and a review of 122 studies.
- Surveillance can misjudge performance, potentially leading to unfair job terminations or penalties.
- There is a growing call for regulatory reforms to ensure employee safety and rights.
- Constant monitoring can cause anxiety and stress but can also sometimes improve safety perceptions.
