Australia's beloved weather website got a makeover - and infuriated users
Summary
Australia's Bureau of Meteorology launched a redesigned weather website, which caused public dissatisfaction due to usability issues and unexpected costs. Complaints came rapidly, especially from farmers and fishermen who found the site difficult to use for location-specific forecasts. In response to the backlash, parts of the old site were restored.Key Facts
- Australia's Bureau of Meteorology released a new website design, leading to widespread public complaints.
- The redesign cost about A$96.5 million, much more than the initially stated A$4.1 million.
- Users had trouble finding information, and the changes were not seen as user-friendly.
- Farmers and fishermen expressed frustration over the inability to use GPS coordinates for specific forecasts.
- The redesign followed a cybersecurity breach in 2015 to improve site security and accessibility.
- An acting head of the Bureau issued an apology due to the site's poor usability during severe weather.
- The Australian government responded by ordering immediate changes to restore trust in the website.
- Elements of the old site were reinstated to help users navigate more easily.
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