Summary
Madison Thompson bought a couch on Facebook Marketplace she thought was an excellent deal, but soon found it was defective. Feathers leaked from the couch because of damage inside, and she couldn't contact the seller for help. Thompson tried to fix the issue herself and shared her experience online, which went viral.
Key Facts
- Madison Thompson, from Austin, Texas, bought a couch on Facebook Marketplace for $450.
- The couch was advertised as being in "excellent used condition" with positive reviews for the seller.
- After receiving the couch, feathers started coming out due to multiple tears in the cushion lining.
- The seller blocked Thompson and removed the listing, preventing her from reaching out for a solution.
- Meta, the company that owns Facebook Marketplace, outlined several anti-scam features on their platform.
- Thompson shared her experience on TikTok where the story gained substantial attention.
- She and her husband are working to repair the couch themselves.
