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Just the Facts, from multiple news sources.

Qantas says hackers breached system holding data on 6 million customers

Qantas says hackers breached system holding data on 6 million customers

Summary

Qantas, Australia's main airline, is looking into a cyberattack that leaked personal data of about 6 million customers. They quickly worked to secure their systems and are figuring out the extent of the data breach. The airline informed the authorities and is supporting affected customers.

Key Facts

  • Qantas detected unusual activity on a third-party system and has started an investigation.
  • The cyberattack accessed names, email addresses, phone numbers, birth dates, and frequent flyer numbers, but not credit card or passport details.
  • Qantas has increased security measures and notified police and cybersecurity officials.
  • CEO Vanessa Hudson apologized to customers and promised support.
  • Qantas is dealing with recent challenges, like prior controversies during the COVID-19 pandemic.
  • The airline dropped in the World Airline Awards rankings last year but improved in 2025.
  • The FBI mentioned a group named Scattered Spider targets airlines for cyberattacks.

Source Information