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Exclusive: Sierra secures Softbank investment and Japan expansion

Exclusive: Sierra secures Softbank investment and Japan expansion

Summary

Sierra, a company that makes custom AI tools for customer service, is expanding into Japan with financial backing from Softbank's Vision Fund. The company, which started last year, is growing quickly and has achieved significant revenue.

Key Facts

  • Sierra creates customized AI tools for business customer service.
  • Softbank's Vision Fund is investing in Sierra for its Japan expansion.
  • The announcement was made at the AI+ Summit in San Francisco.
  • Sierra has reached $100 million in annual recurring revenue.
  • Earlier this year, Sierra raised $350 million, valuing it at $10 billion.
  • AI agents are a growing area of interest for many companies in 2025.
  • Deloitte predicts more companies will initiate AI projects by 2025 and 2027.

Source Information