Summary
Many customers did not receive fabric orders from designer Nerida Hansen's company. Affected buyers, including Maree O'Connor from Australia, shared their experiences in a Facebook group. The group grew quickly, bringing attention to widespread delivery issues.
Key Facts
- Maree O'Connor from Melbourne bought $600 worth of fabric online, but it never arrived.
- She started a Facebook group to see if others had similar problems, which quickly gained members.
- The central figure in the controversy is Nerida Hansen, a well-known fabric designer.
- Hansen's company became popular during the pandemic for selling unique fabric prints.
- Customers in different countries reported waiting long times or never receiving their fabric.
- Some buyers received refund offers or communication about delays from suppliers.
- Facebook group members encouraged each other to ask for refunds and report issues to their banks.
- Hansen contacted O'Connor to shut down the group, claiming defamation, but O'Connor refused.
