Summary
IndiGo, India's largest airline, faced major disruptions leading to lost luggage after canceling over 3,400 flights due to crew shortages. The airline has apologized and is working to return lost bags to passengers, while the Indian government has ordered prompt recovery and delivery of the luggage.
Key Facts
- IndiGo canceled more than 3,400 flights in less than a week.
- The main issue was a shortage of crew due to new rules about pilot rest.
- The cancellations led to many passenger travel plans being disrupted.
- Thousands of bags and suitcases were misplaced because of the chaos.
- The Indian government has ordered IndiGo to return all separated luggage within 48 hours.
- By Saturday, IndiGo had successfully delivered 3,000 pieces of baggage.
- Passengers, like Vikash Bajpai, reported significant inconvenience due to the missing luggage.
