Account

The Actual News

Just the Facts, from multiple news sources.

What are my rights if my flight is cancelled or delayed?

What are my rights if my flight is cancelled or delayed?

Summary

Tens of thousands of passengers have experienced flight cancellations and delays due to a strike by French air traffic control staff, impacting flights across Europe, including the UK. If flights are cancelled, passengers are entitled to certain rights, such as refunds or alternative flights, and assistance like meals and accommodation if necessary.

Key Facts

  • A strike by French air traffic control staff caused flight cancellations in France, affecting flights in Europe including the UK.
  • Airlines must provide meals and accommodation if your flight is delayed or cancelled.
  • Passengers can choose between a refund or another flight if their flight is cancelled.
  • Airlines should book you on an alternative flight at no extra cost.
  • Extra compensation is not given for cancellations due to events like strikes or bad weather.
  • Compensation depends on flight distance and how much advance notice was given.
  • If delayed over two hours, or stuck overnight, airlines must provide food, drink, and accommodation.
  • Always keep receipts if you need to claim expenses from the airline later.

Source Information