Summary
The U.S. Department of Transportation (DOT) has released new guidance about airline responsibilities during flight disruptions. The DOT states airlines don't have to cover passenger expenses like meals or hotels when flight cancellations result from aircraft recalls not within the airline's control. This change affects how airlines handle customer service commitments.
Key Facts
- The DOT's new guidance says airlines aren't required to cover expenses for issues from aircraft recalls.
- The guidance considers aircraft recalls as not within the airline's control.
- Airlines can be held accountable if they don't follow their service plans during controllable disruptions.
- The guidance was published in the Federal Register.
- Different airlines have their own policies for compensating passengers during controllable disruptions.
- A recent FAA emergency directive required urgent updates on Airbus A320 planes for safety.
- This directive was due to a safety issue with the plane's computer that could affect flight safety.
- President Trump's administration proposed other travel-related changes, like social media history disclosures for foreign visitors.
