M&S supplier resorts to pen and paper after cyber attack
Summary
Marks & Spencer's supplier, Greencore, is currently using pen and paper for orders due to disruption from a cyber attack on the retailer. As a result of the attack, M&S has experienced disruption in online orders and in-store supplies, with Greencore trying to maintain adequate supplies by increasing deliveries.Key Facts
- One of M&S's main suppliers, Greencore, is managing orders using pen and paper due to a cyber attack on M&S.
- The cyber attack has disrupted M&S's ability to offer online orders and supply to physical stores.
- To keep up with food supplies for M&S, Greencore has increased their deliveries by 20%.
- M&S employees expressed concerns about their pay due to difficulties in recording work hours resulting from the cyber attack.
- Disruptions from the cyber attack have even led to empty shelves in some M&S stores.
- Greencore is going above and beyond to ensure continuous food supply to M&S, by running additional shifts and sending more food to stores.
- Despite the cyber attack, M&S has reassured their staff that they will be paid as usual.
- M&S is yet to fully disclose how its systems have been affected by the attack.
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