Airline Backtracks After Plan To Change Economy Seats Sparks Backlash
Summary
WestJet, a Canadian airline, has paused its plan to install non-reclining seats on some of its planes after criticism from employees. The airline introduced these fixed-position economy seats to avoid seat-reclining issues but will re-evaluate due to negative feedback.Key Facts
- WestJet is rethinking its plan to put non-reclining seats on 43 Boeing 737 aircraft.
- The airline began using these seats in October and planned to continue until December 15.
- The goal was to make planes ready for peak winter travel while evaluating feedback.
- Around half of WestJet’s economy fleet will have the new configuration for now.
- The seats were designed to prevent passengers from reclining into each other's space.
- The new design has been criticized by workers for potentially causing discomfort.
- The changes would create seating tiers with premium, comfort, and standard options.
- Employee concerns include reduced legroom and difficulty accommodating various needs.
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