Supply 'too reliant' on one asset, says water firm boss
Summary
The head of South East Water stated that the company is too reliant on single facilities, following a six-day water supply problem in Kent, affecting about 24,000 homes. The issue was traced to a disinfection problem at a treatment plant, with no evidence of contamination. Plans are underway to increase capacity at another facility to prevent future problems.Key Facts
- About 24,000 homes around Tunbridge Wells experienced little or no water for six days.
- The water supply issue was due to a disinfection problem at Pembury Water Treatment Works.
- No evidence of infection in the water supply was found.
- The company plans to spend £30 million to increase capacity at Bewl Water reservoir.
- Increasing capacity aims to provide quick solutions in case of future supply issues.
- South East Water has requested permission to raise customer bills to fund infrastructure improvements.
- A full investigation into the supply failure is planned.
- Hosepipe restrictions were introduced earlier in Kent and Sussex due to dry weather.
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