Summary
Recent changes in U.S. trade rules have created challenges for UPS, particularly following the end of the "de minimis" rule. This change has led to slower shipping, lost packages, and higher tariff fees for international goods, affecting businesses like Tezumi Tea.
Key Facts
- The "de minimis" rule allowed packages worth $800 or less to be free from tariffs and taxes.
- President Trump signed an order ending this rule in August, meaning more shipments are now taxed.
- UPS is having more trouble with these new changes compared to FedEx and DHL.
- UPS customers are experiencing issues such as packages being stuck, lost, or disposed of.
- Tezumi Tea, a company shipping from Japan, lost about $13,000 worth of matcha due to these changes.
- UPS did not comment on the situation when asked.
- Customs clearance firms have noted increased requests for help from UPS customers.
