Summary
Millions of Americans experienced delays in receiving Social Security benefits in 2025 due to backlogs, according to a report. The Social Security Administration (SSA) disputed this, saying they have improved services under President Trump. The report pointed to staffing cuts as a reason for delayed processing times.
Key Facts
- Millions of people experienced delays in receiving Social Security benefits in 2025.
- The Washington Post reported this issue citing internal documents and interviews.
- The SSA denied these reports, saying they have improved their services.
- Under President Trump, changes in the SSA included staffing and technology updates.
- Some workers report being overwhelmed by the workload due to staffing cuts.
- The SSA said improvements have been made in phone service metrics.
- Cuts in federal workforce have contributed to delays in processing claims.
- There is debate between political parties about the future funding and structure of Social Security.
