Summary
A report by the Strategic Organizing Center shows that staffing levels at Social Security field offices across the United States have dropped by 9 percent over the past year. Some states, like Wyoming, saw staffing levels drop by over 20 percent, leading to a higher ratio of beneficiaries per worker, which could delay services. The Social Security Administration plans to cut 7,000 more staff members as part of a streamlining effort.
Key Facts
- Social Security field offices across the U.S. have seen a 9 percent drop in staffing levels.
- As of August 2025, there are about 4,000 beneficiaries for each field office worker.
- Wyoming experienced the most significant decrease in staff, with ratios increasing by 28 percent.
- Some states such as Hawaii, New Mexico, and West Virginia also faced significant staffing reductions.
- Alaska saw a 22 percent increase in Social Security office staffing.
- The Social Security Administration plans to cut 7,000 staff members, reducing their workforce to 50,000.
- The higher beneficiary-to-worker ratios may cause delays in accessing Social Security services.
- Offices assist with tasks like applying for benefits and resolving payment issues for over 70 million Americans.