Summary
A U.S. Census Bureau report found that some industries that rely on in-person services, like electronics and clothing stores, hotels, motels, and full-service restaurants, had big job losses from 2017 to 2022. The COVID-19 pandemic made this worse, as more people started using online and home-based services. Meanwhile, industries related to online shopping and local delivery saw strong growth in revenue and jobs.
Key Facts
- Electronic stores experienced a 40.8% drop in workforce, losing 110,700 jobs.
- Full-service restaurants saw a decrease of 309,700 workers.
- Women's clothing stores lost 133,500 jobs, a 38.7% workforce drop.
- Hotels and motels (excluding casino hotels) cut 188,200 jobs due to travel restrictions.
- Online shopping and mail-order houses added over 1.2 million jobs, a 215.3% increase.
- Online business markets saw a 380.5% revenue spike, or $11.8 billion.
- Local delivery services enjoyed a 314% revenue rise, driven by demand for fast, contactless delivery.
