Summary
More than 40 million Americans use ChatGPT daily to get health information. They find it helpful for understanding medical bills, insurance issues, and their symptoms. While it can be useful, ChatGPT also sometimes gives incorrect advice, which can be dangerous.
Key Facts
- Over 40 million Americans use ChatGPT daily for health questions.
- Many people use it because navigating the U.S. health care system is complicated.
- ChatGPT helps decode medical bills, spot errors, and compare health insurance plans.
- Each week, users ask about 1.6 to 1.9 million questions related to health insurance.
- People in rural areas send nearly 600,000 health-related messages each week.
- ChatGPT helps users assess if their symptoms need immediate medical attention.
- The tool sometimes provides wrong advice, which can be harmful.
- OpenAI faces lawsuits related to harmful advice given by ChatGPT.
- New laws restrict the use of chatbots for mental health decisions.
