It was -6C and I thought I had place to sleep - but hotel refused me for being homeless
Summary
A Manchester hotel turned away two homeless men, including Callum McDonagh, even though they had pre-booked rooms. This happened on a night when temperatures were extremely low, at -6°C. The hotel later apologized, saying the incident was not in line with their policy.Key Facts
- Callum McDonagh and another man were refused entry at a Holiday Inn Express in Manchester.
- The refusal was because a hotel policy allegedly prevented homeless people from staying.
- Amanda Thompson booked and paid for the rooms, including a £100 damage deposit for each.
- McDonagh has been homeless for eight years and expressed feeling inadequate and embarrassed by the incident.
- On the night of the incident, temperatures in Manchester dropped to -6°C.
- After being turned away, the group secured lodging at a Travelodge in Moss Side.
- Holiday Inn Express apologized and stated that the situation did not align with their welcoming policies.
- The hotel plans to improve its internal training to prevent similar incidents.
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