Ofwat launches investigation into South East Water as thousands remain without supply
Summary
Ofwat, the water regulation authority in the UK, is investigating South East Water due to continuous water supply issues affecting thousands of homes in Kent and Sussex. The investigation aims to determine if the company broke rules about serving customers well. The problems began after a storm and power outage disrupted water services.Key Facts
- Ofwat is the regulator responsible for overseeing water companies in the UK.
- Ofwat started an investigation into South East Water for repeated outages.
- The outage impacted 10,000 properties as of Wednesday night.
- Problems began after Storm Goretti and a power cut affected a pumping station.
- At the height of the outage, 30,000 customers lost water supply.
- South East Water is using tankers to help restore water supply while fixing leaks.
- The Prime Minister called the situation "totally unacceptable" and prompted the review.
- Ofwat is also looking into the company’s ability to maintain an efficient water system.
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