Summary
The Indian government has asked quick delivery companies to stop promising 10-minute deliveries after incidents of dangerous working conditions and accidents involving delivery riders. Despite this, high competition among companies still pressures workers to deliver goods quickly, often risking their safety.
Key Facts
- The Indian government requested companies to stop guaranteeing "10-minute deliveries" in January.
- Delivery riders face dangers like road accidents, extreme heat, and toxic air.
- Companies like Swiggy, Zomato, Zepto, and Amazon provide quick delivery services in India.
- Riders often work under pressure due to a rating system that affects their income.
- Ankush, a delivery rider, died in a traffic accident while trying to deliver within the 10-minute target on his first day at work.
- The promise of speedy deliveries appeals to India’s large middle class, who rely on these services.
- Delivery platforms use "dark stores" for stocking items to make quick deliveries possible.
- Despite changes, riders still feel pressured to deliver orders as fast as possible.
