Summary
Civil servants in the UK experiencing delays with their pension payments are being offered interest-free loans. Around 8,500 people have faced payment issues since the company Capita began managing the Civil Service Pension Scheme. The government and Capita are working to address the backlog and prioritize urgent cases.
Key Facts
- Civil servants in financial hardship due to pension payment delays can get interest-free loans up to £10,000.
- The government attributed the delays to Capita, which started managing the pensions in December and inherited a backlog of 86,000 cases.
- There are 8,500 people with issues related to pension payments.
- Capita apologized for the delays and is working to clear the backlog by hiring more staff.
- The loans are typically £5,000, but in exceptional cases, they could reach £10,000.
- Urgent cases, such as those involving bereavement or health issues, will be prioritized.
- The PCS union is calling for a compensation scheme for additional costs and stress caused by the delays.
- Capita took over the administration of the pension scheme from MyCSP in a contract worth £239 million.
