Summary
A passenger on an American Airlines flight reported that his seat reclined on its own during takeoff and continued malfunctioning for several hours. The airline offered him 10,000 AAdvantage miles as compensation, which he deemed insufficient. He documented the issue but received no further compensation from the airline.
Key Facts
- A passenger experienced a seat malfunction on an 8-hour American Airlines flight.
- The seat reclined and shifted on its own for about 4-5 hours.
- A flight attendant noted the issue could be due to an electrical or software problem.
- The passenger, traveling with a baby, could not use the seat properly during the flight.
- American Airlines offered 10,000 miles as compensation for the inconvenience.
- The passenger attempted to negotiate for better compensation but was unsuccessful.
- The passenger was advised to report the issue as a safety concern to federal authorities like the FAA.
- Other passengers suggested escalating the complaint to prompt a better resolution.
