Summary
A man ordered jeans online from Dillard's, labeled at $59.99 each, but received them with tags showing a price of $37.49. He contacted Dillard's customer service for a price adjustment but did not receive a clear response. He eventually received a refund and bought similar jeans elsewhere at a lower cost.
Key Facts
- A customer bought jeans online from Dillard's for $59.99 each.
- When the jeans arrived, the tags showed a price of $37.49.
- Customer service provided an unclear response about a possible refund or price match.
- Reddit users suggested returning the jeans for a price adjustment.
- Stores often fulfill online orders from local store inventory, which can lead to price discrepancies.
- Customers may be entitled to a refund of the price difference if they act quickly, often within 14 days.
- Some credit cards offer partial refunds if the item goes on sale soon after purchase.
- The customer eventually received a refund and bought cheaper jeans elsewhere.
