Summary
A woman bought a wardrobe at a Goodwill store, but when she returned to pick it up, it was gone because someone had re-priced and sold it to another buyer. Although her money was refunded, she was disappointed with the experience. The incident highlights challenges with Goodwill's system for selling large items, as stores sometimes have problems marking sold items clearly.
Key Facts
- A 19-year-old woman purchased a wardrobe from a Goodwill store, which was later sold to another person.
- The wardrobe had no price tag initially, so a store employee priced it for her.
- When she returned to collect the wardrobe, it was missing because someone else bought it.
- The Goodwill store refunded her payment, but the situation left her upset.
- Goodwill stores can hold paid items for up to 24 hours, but if they are not marked as sold, they might be mistakenly resold.
- Goodwill explained that items are sold "as-is" with no returns, and policies vary by region.
- The story shows an issue with marking and securing sold items in resale stores.
